Privacy Policy

IslandWave Realty respects your privacy and is committed to handling personal information responsibly and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission. Philippine privacy rules emphasize transparency, legitimate purpose, proportionality, and the right of individuals to know how their personal data is collected and used. National Privacy Commission

Information We May Collect

When you contact IslandWave Realty, submit an inquiry, request assistance, or use forms on this website, we may collect information such as:

• Your name
• Mobile, Viber, WhatsApp, or other contact number
• Email address
• Preferred contact method
• Property type, preferred location, budget, asking price, or other property requirements
• Information you voluntarily include in your message
• The page, form, or source through which your inquiry was submitted
• Date and time of your inquiry
• Your consent or communication preferences

We do not intend to collect government identification numbers, title numbers, financial account credentials, or sensitive property documents through the public website unless a separate secure process is specifically provided.

Why We Process Your Information

We may use your personal information to:

• Respond to your inquiry or request
• Understand your real estate requirement
• Assist with property buying, selling, leasing, documentation, or property-related services
• Match your requirement with potentially relevant properties or services
• Coordinate property viewings, meetings, follow-ups, or transaction-related activities
• Maintain internal prospect, inquiry, and service records
• Improve our website, client service, and business processes
• Comply with legal, regulatory, accounting, or professional obligations

We will use personal information only for legitimate and declared purposes and will seek to collect only information reasonably necessary for those purposes. National Privacy Commission

How Your Information May Be Stored

Website inquiries may be stored in IslandWave Realty's website systems, private business records, email systems, and restricted Google Workspace or Google Sheets records used for inquiry management.

Access is intended to be limited to IslandWave Realty personnel, authorized service providers, or technology providers who require access for legitimate business purposes.

Sharing of Information

We do not sell personal information.

Where necessary to assist with a legitimate property requirement or transaction, information may be shared with appropriate parties such as property owners, developers, accredited salespersons, brokers, service providers, banks, government offices, or other transaction participants.

Where an inquiry involves an outside broker or professional collaborator, information will be handled according to the nature of the representation, confidentiality arrangements, and authority to share.

We aim to disclose only information reasonably necessary for the applicable purpose.

Third-Party Services

This website and our business processes may use third-party services for hosting, email, website functionality, analytics, form processing, cloud storage, or related business operations.

These providers may process limited information on our behalf subject to their respective terms, security controls, and applicable privacy obligations.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, or as required by law.

Inquiry records that are no longer needed may be deleted, anonymized, archived, or otherwise securely disposed of in accordance with our records-management and privacy procedures. The Data Privacy Act likewise requires that personal information not be retained longer than necessary for its legitimate purpose, subject to lawful exceptions. National Privacy Commission

Security

IslandWave Realty takes reasonable organizational, technical, and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, email system, or electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Under Philippine data privacy law, individuals may have rights including the right to:

• Be informed about the processing of their personal data
• Request access to personal data being processed
• Request correction of inaccurate or incomplete information
• Object to certain types of processing
• Request erasure or blocking where legally appropriate
• Exercise data portability where applicable
• File a complaint with the National Privacy Commission

The National Privacy Commission explains that individuals should be informed about what information is processed, the purposes of processing, recipients, retention, and their rights. National Privacy Commission

Consent and Withdrawal

Where processing is based on your consent, you may withdraw that consent subject to applicable legal, contractual, or legitimate business requirements.

Withdrawal of consent will not affect processing that was lawful before the withdrawal.

Cookies and Website Information

The website may use essential cookies or similar technologies required for website operation, security, preferences, or performance.

If additional analytics, advertising, or tracking technologies are introduced, this Privacy Policy and any applicable cookie notice should be updated accordingly.

External Links

Our website may contain links to external websites, property portals, developers, government agencies, or other third-party services.

IslandWave Realty is not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Privacy Policy

We may revise this Privacy Policy when our website, services, business processes, technology, or legal obligations change.

The updated version will be posted on this page together with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

IslandWave Realty
Operated by JBA Real Estate Services
Email: info@islandwaverealty.com
Website: www.islandwaverealty.com

You may also contact the National Privacy Commission if you believe your data privacy rights have been violated.